We offer two types of cremations available for pets: private or communal. In a communal cremation, your pet is cremated along with other animals. In a private ceremony, your pet is cremated alone, so you are able to get the ashes afterward.

Sweet Memories we will have your pet back to you within 3-4 days, and more often than not, we are able to return your pet sooner. With special ordered memorial products that require engraving and shipping, it may take more time to get your pet back.

We answer our phone 24 hours a day. Extension 1 is our customer service, it takes you straight to one of us! Extension 3 is our voice mailbox. Leave a message if we do not answer, and we will return your call. If you are unable to call, you may submit a form here on our website. We will make arrangements to take your pet into our care.

Until decisions and preparations can be made, place your pet in the coldest part of your home. Put plastic down on the floor (a plastic bag or tarp will work) and then place newspaper or a blanket on top of the plastic. Place your pet on top of the blanket or paper and then cover your pet with another towel or blanket. At this time, if possible, make any necessary aftercare arrangement. Please call us anytime if you would like more information or require aftercare for your pet.

Yes, and we always encourage pet owners to do so. Remember, the type and quality of aftercare you want for your pet is a personal decision that only you and/or your family can make. You can always tell how you want your pet to be cared for and by whom.

We will gladly pick up your pet from your veterinarian. You can call us directly and we make arrangements to take your pet into our care. Please don’t hesitate to call with any questions.

No, it does not have to be placed in an urn. We offer other options as well. Please contact us for details.

We have many different kinds of urns and boxes, so you're sure to find one that memorializes your pet in the way you see fit.