Privacy Policy

Privacy Policy
Effective Date: October 31, 2024

1. Introduction
Welcome to Sweet Memories Pet Cremations, DBA of JNOE Enterprises, LLC. ("Company," "we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.sweetmemoriespetcremations.com and interact with our services.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, payment details, and other contact information provided by you.

  • Automated Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

  • Communication Data: Any information you provide when you communicate with us via email, text message, or other means.

3. How We Use Your Information
We use your information to:

  • Provide and improve our services.

  • Process transactions and fulfill orders.

  • Send you important updates, promotional offers, and service notifications.

  • Respond to your inquiries and provide customer support.

  • Ensure security and prevent fraud.

4. Text Messaging Policy
By providing your phone number, you consent to receive SMS or text messages from us, including promotional messages, service updates, and important notifications. Message and data rates may apply. You may receive messages weekly or monthly. You may text HELP for assistance.

5. Opting Out of Text Messages
If you no longer wish to receive text messages from us, you may opt out at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS communications from us unless you re-enroll.

6. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers who assist in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

7. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure. We do not share your mobile information with third parties for marketing purposes. We are committed to not transferring your personal data to any external organizations without your consent, except as required by law or as necessary to provide our services.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request information about how we process your data.

To exercise your rights, please contact us at justin@sweetmemoriespetcremations.com

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Sweet Memories Pet Cremations

Justin Noe, Owner

justin@sweetmemoriespetcremations.com

Ph. 606-224-3022 Ext. 1

640 Pine Grove School Road

London, KY 40744